# Terms of Service
Effective: 2026-05-13
These Terms of Service ("Terms") govern your use of the Queen platform ("Service"), operated by Queen Music Tech Ltd. ("Company", "we", "us", "our"). By creating an account or using the Service, you agree to these Terms.
> Plain-English summary: You're getting a tool to manage your music business. Use it for legal purposes. We try our best to keep it running and secure, but it's provided as-is — if it breaks or loses data, our maximum liability to you is what you paid us in the last 12 months. Israeli law and Tel Aviv courts apply.
## 1. Account & Eligibility
1.1 You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service.
1.2 You must provide accurate, current information when registering and keep it up to date.
1.3 You are responsible for all activity that occurs under your account. Keep your password confidential.
1.4 We may suspend or terminate accounts that violate these Terms or applicable law.
## 2. The Service
2.1 Queen provides a software-as-a-service platform for managing music industry workflows — gigs, releases, finances, contracts, and related activities.
2.2 We may add, modify, or remove features at any time. We will provide reasonable notice for material changes.
2.3 The Service is provided "AS IS" and "AS AVAILABLE" without warranty of any kind.
## 3. User Content
3.1 You retain ownership of all data and content you submit to the Service ("Your Content").
3.2 You grant us a worldwide, non-exclusive license to host, store, process, transmit, display, and back up Your Content solely to operate the Service for you.
3.3 You represent that you have the rights to all Your Content and that it does not infringe any third party rights.
3.4 You are solely responsible for the accuracy and legality of Your Content.
## 4. Acceptable Use
4.1 You must comply with our Acceptable Use Policy (see /legal/acceptable-use).
4.2 You may not reverse engineer, decompile, or attempt to extract source code, except as permitted by law.
4.3 You may not use the Service to violate laws, infringe rights, distribute malware, or send unsolicited communications.
## 5. Subscription & Payment
5.1 Some features require a paid subscription. Pricing is shown at signup and may change with 30 days notice.
5.2 Payments are processed through Stripe (or other approved providers). You authorize recurring charges per your selected plan.
5.3 Refunds: Subscription fees are non-refundable except as required by applicable law. We may offer refunds at our discretion.
5.4 You may cancel anytime. Cancellation stops future charges; access continues through the paid period.
## 6. Tax & Invoicing
6.1 Prices may be exclusive of VAT, GST, or similar taxes. We will add applicable taxes where required.
6.2 We issue invoices through licensed Israeli invoicing software (iCount or equivalent) to comply with Israeli tax law.
## 7. Disclaimer of Warranties
7.1 THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
7.2 We do not warrant uninterrupted, error-free, or completely secure operation.
7.3 The Service is not professional advice. Queen does not provide legal, tax, accounting, financial, or medical advice. Any AI-generated suggestions are informational only and must be reviewed by a qualified professional before being relied upon.
## 8. Limitation of Liability
8.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
8.2 IN NO EVENT WILL WE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA.
8.3 Some jurisdictions don't allow these limitations — they apply to the maximum extent permitted in your jurisdiction.
## 9. Indemnification
9.1 You agree to indemnify, defend, and hold harmless Queen Music Tech Ltd., its directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of any law, or your infringement of any third party's rights.
## 10. Third-Party Services
10.1 The Service integrates with third-party services (Spotify, Anthropic, Supabase, Vercel, Stripe, Sentry, Google, Songstats, etc.). Your use of those services is governed by their respective terms.
10.2 We are not responsible for the availability, accuracy, content, or practices of any third-party service.
## 11. Force Majeure
11.1 Neither party is liable for delays or failures caused by circumstances beyond reasonable control — including but not limited to internet outages, third-party API failures, natural disasters, war, terrorism, government action, labor disputes, or pandemics.
## 12. Termination
12.1 Either party may terminate this agreement at any time. We may suspend or terminate accounts that materially breach these Terms.
12.2 Upon termination, your access to the Service ends. You may export your data for 30 days afterward; after that, we may delete it per our retention policy.
## 13. Governing Law & Disputes
13.1 These Terms are governed by the laws of State of Israel, without regard to conflict of laws principles.
13.2 Any dispute will be resolved exclusively in the State of Israel, Tel Aviv district courts.
13.3 You waive any objection to such jurisdiction or venue.
## 14. Changes to Terms
14.1 We may update these Terms. Material changes will be announced via email or in-app notice at least 30 days before taking effect.
14.2 Continued use after the effective date constitutes acceptance.
## 15. Miscellaneous
15.1 Entire Agreement. These Terms (plus Privacy Policy and AUP) constitute the entire agreement between you and Queen Music Tech Ltd..
15.2 Severability. If any provision is found invalid, the rest stays in effect.
15.3 Assignment. You may not assign these Terms; we may assign them to a successor in a merger or acquisition.
15.4 No Waiver. Failure to enforce a provision is not a waiver.
## 16. Contact
For questions about these Terms: support@thequeen.app
> REVIEW WITH LAWYER: before production launch. This template is a starting point — your Israeli tech lawyer must review and may add: (a) class-action waiver, (b) arbitration clause (if desired), (c) DMCA-style takedown procedure, (d) data processing addendum for EU customers, (e) export-control compliance, (f) specific Israeli consumer-protection carve-outs.